We have been a client of yours for the last several months. As such I have been working closely with [my implementation specialist] Ms. Mishha. I wanted to take this opportunity and write a few words about her.
Let me start by saying that I am extremely impressed with Mishha. I believe you are very fortunate to have someone like her on your team. She goes out of her way to accommodate clients like us. She has even offered to stay and help after hours and on off days. Mishha is very knowledgable, extremely polite, courteous and professional,all at the same time. Anytime I have had concerns she has been quick to respond and usually resolves the issues at hand.
I truly believe she is a very valuable asset to your company and it is employees like her who give companies a good name. My experience with Bizmatics is very positive because of her. You have a good product but it is the customer service which makes your company exceptional. Thank you Mishha! This is how customer service should be!
Sr. Suhail Haque, President at American Pain Institute, Inc.
Kentucky, May 2013
PrognoCIS gets 2 thumbs up for customer service!
Staff at Dr. Imas, Pain Medicine
Henderson, NV, March 2013
Four years ago I was asked if I was interested in becoming a partner in the creation of a psychiatric practice. My response was, I will do it if you agree to invest in medical software before we open the door. The Doctors looked closely at five possibilities. They decided on PrognoCIS. We now see 150 patients a week for psychiatric medication management. In my opinion Prognosis has made all the difference.Neal Toulan, February 2013
Psychiatric Care and Counseling
I would like to take a minute and tell you about our Bizmatics support representative. He has been absolutely wonderful and helpful to all of us at Invex Medical. He is always patient, kind and knowledgeable. It is a pleasure to work with him and your company. He continues to answer our questions. And because of this, our client Uncommon Care is very pleased with Invex Medical. We look forward to our continued partnership. Thank you and have a wonderful day!Kristina Ronnfeldt, October 2012
Medical Billing Services Manager
As you know we had a previous program that it did not work out with for many reasons. So far Prognocis is the complete opposite. You guys are so quick and efficient, and have dealt with all of our requests in a timely fashion, and we truly appreciate it. The changes made to our Vitals section and the addition of the Birth History look great. Thanks again for doing it so quickly.Roger A. Rivera Jr., MD, September 2012
Building Blocks Pediatric Group
I just received the $18,000 EHR incentive check yesterday. I appreciate all your assistance throughout this complex process. Everyone at Bizmatics has been very attentive to all our needs. Please let me know when we must meet again, possibly this month so we can make sure we are up to date with next years requirements.Gus Constantouris, DPM, September 2011
I would like to bring to your attention the quality customer service our Implementation Specialist has given Valley OBGYN Medical Group for the 7 months. As Director of Valley OBGYN Medical in my 20 years experience in Human Resources, I have never had such professional customer service. I have been through 10 conversions and know that there has never been an easy implementation of a new system. Yet your team member has made the EHR implementation successful. She has not only been prompt at returning my emails and calls, she also follows up to ensure the issues have been resolved. She is always friendly and even when its past her normal hours, she will take the time to always help me. I could not ask for a better Implementation Specialist.Chablie Martinez, August 2011
Director-Valley OBGYN Medical Group Inc.
Starting with the sales process, we were impressed with Prognocis. They set up the demos with the vendors and then were patient and very helpful in answering all of our questions. Once we made our decision on an EMR product, they have continued to assist us with our hardware and IT needs as well as being there for us when we have any questions or concerns. Prognocis is the only way to go.Suzanne - Jefferson Hill, PA
I felt that I needed to contact you and say that the service we have been receiving from Om is fantastic. You would never think that he has other clients. The individual attention to detail and service has been above and beyond! We at the Lake Region Urgent Care are truly happy and completely satisfied with the Prognocis EMR system thus far. I am very happy that this was the system I chose for the clinic. I Just wanted you to know how thankful we are.Jim Panton Rn - Lake Region Urgent Care
Today the team began taking a laptop into the exam rooms and is entering data on the face sheet, using the diagrams to do the physical exams and are completing the assessment with codes and firing off the encounter to billing. The Doc is really pleased with the progress made due to the ease of implementation. We never got this far the our current system. They used it for EPM only.....and continued to use paper charts. We are well on the way to going "almost paperless"........MacInnis Dermatology
Bizmatics provided us with a couple of EMR solutions from which to choose. Once we made our selection, we were assisted by them every step of the way, through the entire installation, training, and implementation process. I know I can call them and they are there to help us...all at no cost to our practice.Arnold Goran, M.D.
I would highly recommend Bizmatics because as a practicing physician, my time is valuable to me. Instead of sitting through time wasting demonstrations with EMR systems that would not work for me; I identified myself and my practices needs to Bizmatics, and they did the rest. All at no cost to me or my practice.Marcus C. Roberts, M.D.
I was in touch with Bizmatics a month ago. At that time we were just beginning to explore new EMR & PM software. After becoming completely overwhelmed by what is out there, I am writing to see if we can set up an online demo with your company.B. J. Witman
When I first called Bizmatics, I told them what I had currently in place and Bizmatics brought me the solution. Bizmatics streamlined the entire process and helped me focus on where I needed to.Donna, Hampton Eye Physicians, NY
Just wanted to say that you have made this whole thing a really painless experience and I feel fortunate to have found your website by chance.Dewey Pillai, M.D.